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Start your free trial of next gen Remedy: BMC Helix ITSM

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Looking for Remedy Service Management?

Experience 354% ROI with the next generation in service management—BMC Helix. Get the rich out-of-the-box and industry-leading IT service management capabilities you’ve come to appreciate from BMC, plus:

  • Predictive, intelligent service management across multi-cloud environments
  • A modern, persona-based UI to open and resolve tickets
  • An agent experience transformed with intelligent, proactive processes
  • Data-rich reports and graphs for insight into all aspects of service management

Your free trial environment never expires.

Healthcare services provider doubles customer satisfaction with BMC Helix ITSM

Spain's leading healthcare services provider, Quironsalud, improved service desk efficiency, end-user productivity, and customer satisfaction when they implemented BMC Helix ITSM.

  • 2X better NPS
  • 20% increase in first-call resolution
  • 30% reduction in resolution time