Deliver IT services faster, without manual touch
Organizations are modernizing their service desk operations with mobile access and newer web interfaces. However, each call to the service desk requires human interaction, even for routine, repeatable tasks. BMC Atrium Orchestrator helps automate fulfillment of self-service requests.
- Shift from costly Level 1 and Level 2 support to self-service automated fulfillment, such as for account unlock, password reset, access to systems and applications, and employee onboarding
- Integrate with leading service management software for process approval and compliance
- Save money and time by automating manual service desk processes
- Improve quality of service and customer satisfaction with consistent results